Please note there is much more information available on the TravelSafe site.
Request VPN access by contacting the IS Service Desk *Make sure to request the no phone version (RSA SecurID software token app. As part of 2-factor authentication, this enables the user to obtain a unique code on either their cell phone or laptop using the RSA SecurID code generator app. Option 3: If you are unable to register and/or enable a phone for international text and roaming, request an RSA SecurID software token app (downloads to either your laptop or mobile phone) in order to use VPN to work remotely. Request VPN access by contacting the IS Service Desk. Option 2: If you need to access additional resources from your laptop, like your full Email Client, servers, you will need to establish a Virtual Private Network (VPN) connection. Option 1: If you need access to web resources such as Web Email (OWA), PeopleSoft or Pulse, you can register an international phone or enable international text and roaming for US phones to receive a unique access code. Not sure if you registered your phone? Go to. Citrix Workspace software must be installed on your computer or mobile device, see HOWTO: Install Partners Workspace for Windows Computers for details. To see a full list of applications, visit INFO: Applications Available through WorkspaceĪccessing internal resources with 2-factor authentication Partners Applications (Insight, Email (Outlook Web App), Epic, SharePoint, PeopleSoft, Pulse, Vision, etc) are available to users via Mac, Windows or Mobile device via the Partners Workspace available at from either in-hospital, or remotely (Partners Username and Password required). Use a laptop with WiFi through Workspace. Receive email and access all internal sites without VPN connection on your mobile device by first enrolling in MobileIron and activating MobileIron Tunnel. 
Use a mobile device (iOS or Android smartphone or tablet) with cellular data or WiFi. (2-factor authentication means a second method of authorization via SMS Text or phone call) Accessing internal resources directly, without 2-factor authentication Outlined here are some options for accessing Mass General Brigham resources while traveling abroad. Access, Account and Password ManagementĪlways register your international work travel with TravelSafe.
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